A review of experimental research on organizational trust

Trust profoundly shapes organisational, group, and dyadic outcomes. Reflecting its importance, a substantial growing body of scholarship has investigated the topic trust. Much this work used experiments to identify clear, causal relationships. However, in contrast theoretical that conceptualises trust as multi-faceted (e.g. ability, benevolence, integrity), multi-level interpersonal, intergroup), dynamic construct, experimental investigating largely benevolence-based As result relatively limited set paradigms scholars have investigate trust, many questions related different forms types remain un- under-explored work. In review, we take stock existing key gaps our current understanding We call for future ability-based integrity-based advance interplay between relationship history study focus on consequences including hazards misplaced maintenance. To support these lines inquiry, introduce an ideal-typical process model develop or adapt appropriate experiments.